Shipping Policy
Processing Time
- 1 - 3 Business Days
Processing time includes checking and verifying your order, selecting the best shipping company, and performing quality checks and packaging. This timeframe can be affected by the stock status of individual items and holidays.
Shipping Time
- 7 - 15 Days: the US, the UK, Germany, France, Spain, Ireland, Italy, the Netherlands, Austria, Denmark, Belgium, Portugal, Czech Republic, Canada, New Zealand, Japan, Singpore, Canada
- 7 - 30 Days: Other Countries
Shipping time begins when your goods are dispatched from our warehouse. Shipping times can be affected by variable customs clearance times or holidays.
Shipping Addresses and Information
We ship our items using the exact address and information provided at checkout. We cannot make changes during transit once items have been shipped. Please ensure that you provide accurate and detailed information (including phone number and email address) to ensure timely and safe delivery.
Note: We kindly ask for your understanding that we cannot accept responsibility for packages reported as delivered by the carrier. Additionally, we are unable to issue refunds or credits for packages that have been confirmed as delivered by the carrier.
Thank you for shopping with ZEKKO. If you have any questions or concerns about our Shipping Policy, please contact us: hi@zekkoshop.com